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Frequently Asked Questions
Making a Booking
When booking your taxi transfer, you have the option to choose from a variety of vehicles to suit your specific needs and group size. This can range from economy sedans to spacious minibuses. It's important to take into account the number of passengers and amount of luggage you have when selecting your vehicle. This will ensure that you have enough space and comfort for your journey. You can easily select the vehicle that best fits your requirements during the booking process.
Booking a return transfer is easy and convenient. You have two options to choose from:
1.Select the round-trip option during the booking process and enter your departure and return information. Our system will automatically schedule both legs of your journey for you.
2.Alternatively, you can make separate bookings for your outbound and return journeys.
On our homepage, enter your pickup and drop-off locations, along with your desired date, time, and passenger count.
If you need a round trip, specify the return date and time as well.
Click the 'search' button to view available vehicle options, costs, trip distances, and durations.
Select your preferred vehicle type from the displayed options.
Proceed to the 'Extras & Details' section to provide essential information such as your name, contact details, and additional specifics based on your pickup location (e.g., flight number for airports, ferry name for ports, or hotel name for accommodations). Here, you can also customize your transfer with extras like baby or child seats, choose between a receipt or invoice, and enter your billing information.
Finalize your booking by selecting a payment method—options include PayPal or Stripe.
Upon completion, you'll receive a voucher confirming your booking details.
For the utmost safety and comfort of your young ones, we offer the provision to request child seats during your transfer booking. When making your reservation, ensure to include any babies or children in your total passenger count. Within the booking process, you'll have the opportunity to specify your need for a child seat and select the appropriate type. Please be aware that each child seat incurs an additional fee of 5 Euros, which will be added to your total transfer cost.
When you reach the 'Payment' section during checkout, you'll find a designated area labeled 'Discount Coupon.' Simply click on this option, enter the unique coupon code you've received, and hit 'Apply.' The system will then automatically deduct the discount from your initial quoted amount.
Yes, absolutely! To book a one-way trip, simply leave the 'Add Return' field blank when filling out the search form on our website.
For each passenger seat in your chosen vehicle, you're entitled to one medium-sized suitcase and one piece of hand luggage, like a handbag or a compact bag such as a camera or laptop case. Please note that carry-on suitcases are categorized as full-sized luggage, not hand luggage. Your luggage allowance corresponds to the vehicle size you reserve. For instance, a 3-seater taxi can accommodate three medium-sized suitcases and three small hand luggage items. If you're uncertain about fitting your luggage, we recommend upgrading to a larger vehicle to ensure a comfortable and hassle-free journey.
If your group is arriving at different times on separate flights, just enter the details for the last flight when you book. Pick a pickup time that gives everyone enough time to meet up and connect with your driver.
For safety reasons, we require minors to travel with at least one adult. They cannot travel or make bookings independently.
As a general guideline, aim to be at the airport a minimum of 2 hours before your flight takes off. It's also wise to include an extra 20% of the expected transfer time to account for potential delays. For example, if your anticipated transfer takes 40 minutes, factoring in an additional 20% (or 10 minutes) means you should plan your pickup for about 2 hours and 50 minutes prior to your flight's scheduled departure.
If your flight is delayed by up to 8 hours, you won't incur any additional charges.